1. Delivery Method:

   • All virtual interior design projects are delivered electronically. Upon completion of your order, you will receive an email containing a link to download your project files.

2. Delivery Timeframe:

   • Our goal is to ensure a swift delivery of your virtual interior design project. Once your order is confirmed and payment is processed, you can expect to receive the email with download instructions within 2-3 business days.

3. Order Confirmation:

   • Upon successful completion of your purchase, you will receive an order confirmation email. This email serves as a receipt for your transaction and includes details about your order.

4. Customer Responsibility:

   • It is the customer's responsibility to provide accurate and complete information during the ordering process, including a valid email address. Mario Design Builders will not be held responsible for undelivered projects due to inaccurate information provided by the customer.

5. Technical Support:

   • In the event of any issues with downloading or accessing your virtual interior design project, our customer support team is available to assist. Please contact support@mariodesignbuilders.com, and we will promptly address any technical concerns.

6. Modification Requests:

   • If you wish to make modifications to your virtual interior design project after delivery, please contact our customer support team. Additional charges may apply for significant revisions or changes beyond the scope of the initial project.

7. Lost or Undelivered Projects:

   • If you have not received your virtual interior design project within the expected timeframe, please check your spam or junk folder. If the project is still not located, contact our customer support team, and we will promptly investigate and resend the project if necessary.

8. International Orders:

   • Mario Design Builders welcomes international orders. However, please be aware that delivery times may vary based on your location and local regulations. Customs duties or taxes associated with international orders are the responsibility of the customer.

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By placing an order with Mario Design Builders, you acknowledge and agree to our shipping policy. We aim to provide a smooth and efficient process, ensuring that you receive your virtual interior design project in a timely manner. If you have any questions or concerns about our shipping policy, please reach out to us at support@mariodesignbuilders.com.